Office Administration

office assistant on phone at desk

Be prepared for work in today’s challenging, automated office spaces. 

Build skills in communications, administrative procedures, computer applications and financial procedures, and gain practical experience working in a real-world office.

Graduates of this program leave with hands-on and critical-thinking skills, giving them the confidence to creatively adapt and develop innovative approaches for today’s dynamic workplaces.

Program Description

Office Administration prepares students for engaging careers in the field of office administration. The program was designed in the Yukon, with Yukoners in mind. The Office Administration program holds significance in the North and remains transferable to regions outside of the Yukon. Upon graduation, our hands-on training sees students directly enter a variety of workplace settings and industries (e.g. private, public, nonprofit).

The program offers three unique 30-credit certificates: 

Administrative Assistant 

Financial Assistant 

Medical Office Assistant 

Each certificate provides specialized training in communications, office procedures, computer applications, and accounting with a specific focus on preparing graduates for employment in busy office environments. Office Administration offers a transformational and hands-on learning experience that provides opportunities for students to adapt to continuously changing technology, culture, and societal norms. Along with job-specific skills, the Office Administration program places importance on interpersonal skills, and individual, organizational, and community wellness.

Students can complete one of the Office Administration certificates in as little as nine months and may choose to return and complete another Office Administration certificate by completing an additional semester.

Program Outcomes

Graduates of this program leave with hands-on and critical-thinking skills, giving them the confidence to creatively adapt and develop innovative approaches for today’s dynamic workplaces.

Graduates of this program will be able to

  • Research, assess, and share reliable information to meet organizational needs
  • Apply fundamental financial practices to maintain accurate records
  • Coordinate and organize information and people to ensure efficient and healthy workplaces
  • Work mindfully in diverse settings while engaging in lifelong learning to maintain relevancy and individual wellness
  • Communicate efficiently to meet the needs of various audiences and purposes
  • Support organizational and community wellness by developing cultural awareness and applying principles of reconciliation in their daily lives
Career Opportunities

Office Administration graduates are workforce ready for a variety of workplace settings and industries (e.g. private, public, nonprofit). Examples of office administration jobs include the following:

Administrative Assistant CertificateFinancial Assistant
Certificate
Medical Office
Certificate
  • Administrative Assistant
  • Administrative Coordinator
  • Executive Assistant
  • Office Assistant
  • Office Coordinator
  • Receptionist
  • Accounting Clerk
  • Accounts Receivable Clerk
  • Bookkeeper
  • Financial Assistant
  • Payroll Clerk
  • Payroll Administrator       
  • Dental Office Assistant
  • Health Unit Clerk
  • Medical Office Assistant
  • Optometric Office Assistant
  • Patient Services Coordinator/Representative
  • Pharmacy Assistant
Admission Requirements

Our minimum admission requirements are 65% or greater in Math 10 and English 10 (or equivalent).

Online Course Requirements

All courses in the Office Administration program are available online. Students may work online from home as well as on campus in one of Yukon University's computer labs.

Learning Online 

If you are considering taking the Office Administration program online, there are things you should know and consider before applying to ensure your greatest success.  

All courses are offered online, either synchronously (in real time online) or asynchronously (has deadlines but no scheduled classes). Some are also offered hyflex (online and on campus at the same time). 

To be successful in the online Office Administration courses, students will require the following:

  • Windows-based PC* (desktop or laptop) that is less than five years old
  • Webcam (built-in or external), speakers or headphones, and a microphone
  • Desktop or laptop computer installed with up-to-date internet browsers and web-conferencing software (Zoom, MS Teams, etc.).
  • Current operating system - Windows 10
  • Fast, wired broadband internet connection
    • The minimum bandwidth for web-conferencing software is 1Mbps upload and 4Mbps download. Check with your internet provider to confirm you have sufficient internet speeds. Double-check your internet speed online (www.speedtest.net/, etc.)
    • Ensure you have sufficient data usage if you have a cap on your internet plan. A single 1.5-hour class may use between 1GB and 2.25GB (exact usage may vary). Students are encouraged to carefully monitor their usage to avoid expensive overages.

*Chromebooks are not sufficient, and Mac products are not compatible with the Microsoft-based software used in this program and may put students at a disadvantage to successfully complete the program.

 

Keyboarding requirement

A typing speed of 25 n.w.p.m with 98% accuracy is a requirement for graduation from the Office Administration program.

Yukon First Nations Core Competency (YFN 101)

Yukon University recognizes that a greater understanding and awareness of Yukon First Nations history, culture, and journey towards self-determination will help to build positive relationships among all Yukon citizens. As a result, all students and staff will be required to achieve core competency in knowledge of Yukon First Nations.

For details, visit Yukon First Nations Core Competency

Money Matters

Fees

Tuition for credit programs is calculated per course credit. See money matters for more information.

Some programs and courses have additional fees - see Ancillary Fees.


Student financial awards

Education is an investment in your future, your family and your community. Yukon University is pleased to support that investment by offering some of the most competitive tuition rates in the country, as well as several student financial awards to help offset your educational and living costs.


Financial assistance

There are government programs, scholarships, bursaries, awards and First Nation funding available to financially support you throughout your academic career.

See money matters for more information, or talk to our financial advising staff in the Student Services Centre. Email or call 867 456 8574 to make an appointment.

Program Guides

A program planning guide lays out the courses and requirements needed to graduate from a particular program. It guides you through course selection options for each term, provides a sample program pathway and acts as a tool to track your progress.

Courses