PROJ CE06 - Project Communication & Stakeholder Management
The ability to communicate efficiently is perhaps the most critical skill in today’s workplace. Success in motivating teams, delegating, organizing, problem solving, selling ideas, obtaining/providing information, reporting on performance, managing organizational transition, and implementing ideas depends heavily on your ability to communicate and influence. Managing the project stakeholders is also an important task which impacts stakeholder expectations and ultimately stakeholder satisfaction.
This course provides comprehensive skills development training in communications for all skill levels. Participants are provided with practical communications strategies, tools, and best practices along with plenty of real life examples of their application all an interactive format to enhance learning.
This course is ideal for:
- Aspiring Project Managers
- Current Project Managers
- Team leaders and supervisors
- Consultants and Contractors
- Engineers, IT Professionals, and Developers
- Non-Profit managers
- Program Coordinators
- Project Officers
This course is appropriate for people who manage projects, teams, programs, or stakeholders, and is suited for project managers of all levels of experience. For new project managers, it offers new skill sets, for more experienced project managers, it offers a project management methodology that is consistent with standards of the Project Management Institute (PMI), the professional association for project managers.
This course is appropriate for those who are working towards their PMP® and CAPM® certification. The course is non-sector specific and the content applies to all industries.
Master communication skills and strategies that enable you to :
- Understand communications processes
- Establish strategies for successful communications
- Identify the project stakeholders, their information needs, and the best methods to manage communications
- Increase your ability to influence & motivate
- Improve organizational efficiency
- Improve project team productivity
Topics Covered
- How people communicate
- Communications challenges
- Process for identifying stakeholders
- Communications planning
- Managing communications
- Project reporting
- Managing stakeholder expectations
- Communications in project teams
Professional Development Credits
Participants earn
- 15 hrs of approved project management education credits towards new applications for Project Management Professional (PMP)® and Certified Associate in Project Management (CAPM)® Certification from PMI.
- 15 PDU, professional development credits towards maintain PMP® credentials.
What participants receive
- Two full days of instruction
- Comprehensive PM reference binder
- Certificate of completion
- Project manager’s toolkit
- 15 hrs of approved project management education credits towards new applications for Project Management Professional (PMP)® and Certified Associate in Project Management (CAPM)® Certification from PMI.
- 15 PDU, professional development credits towards maintain PMP® credentials.
There is no prerequisite for this course.
Duration 16 hours
Format Online/Video, synchronous
This hands-on course includes instruction and exercises that reinforce the learning. Participants are grouped in teams that plan and manage real projects using the tools and techniques presented in class.
How do I access my Online/Video course?
Livestream login This course is offered in an online/video format. Meeting links, materials and login information will be sent via email to participants one week prior to the start of the course.
Technological requirements This workshop requires the use of a computer, as well as a reliable internet connection.
Withdrawal 7 days prior to course start time: Full Refund
Withdrawal after 7 days: No Refund
Please refer to the Tuition Refund policy.
This policy applies to all students taking credit courses at Yukon University and all noncredit students taking courses through the Continuing Studies division with Yukon University.
PROJ CE06