HRAC 006 - Performance Management & Coaching

Managing performance is the continual process of developing, supporting, and measuring individual and team performance and aligning performance with organizational goals. Assuring employees develop and maintain performance is an essential component of successful organizations.

Learn how to develop SMART goals, ask thoughtful questions, navigate feedback, develop skills for coaching conversations, assess performance, and overcome employee performance challenges as you discover the interrelationships between leadership, coaching, motivation, and engagement. You will get hands-on practice at developing your coaching for performance knowledge and skills. This course is designed for leaders of organizations, human resources professionals, or anyone interested in learning more about performance management and developing their coaching skills.

Who should enroll

This course is ideal for:

  • Leaders of Organizations
  • Human Resources Professionals
  • Team Leaders and Supervisors
  • Coaching and Development Specialists
Learning outcomes

By the end of this course, participants will:

  • Understand and articulate the concept of performance management and its importance in aligning individual and team performance with organizational goals.
  • Identify and comprehend the roles and responsibilities involved in effective performance management and coaching.
  • Recognize and understand the Five Key Motivators that influence employee performance and engagement.
  • Create and apply SMART goals to enhance performance planning and measurement.
  • Learn and practice effective coaching techniques to support and develop employee performance.
  • Apply strategies for giving constructive feedback and navigating performance conversations.
  • Strengthen skills in active listening, questioning, and coaching through hands-on practice and real-world scenarios.
  • Develop strategies to handle difficult conversations and performance challenges effectively.
  • Explore the connections between performance management and coaching skills to create a cohesive approach to developing and maintaining high performance.
Duration and format

Duration    18 hours

Format       In person, synchronous

Withdrawals and refunds
NON-CREDIT COURSE REFUND POLICY


Withdrawal 7 days prior to course start time: Full Refund
Withdrawal after 7 days: No Refund

Please refer to the Tuition Refund policy.

This policy applies to all students taking credit courses at Yukon University and all noncredit students taking courses through the Continuing Studies division with Yukon University.

HRAC 006
This course has no upcoming sessions scheduled