Contrary to common perception, conflict isn't solely a negative encounte. This two-day course is designed to present and help develop the skills necessary to effectively resolve conflicts and attain mutually beneficial outcomes.
Through a deep dive into the nature of conflict, you will gain insights into its potential escalation, types, and stages. Building on this understanding, you will learn to apply the five primary conflict resolution approaches effectively. Additionally, this course will focus on enhancing conflict intervention skills, empowering you to intervene constructively.
By fostering self-awareness and empathy, you will develop a heightened understanding of yourself and others in conflict situations, paving the way for more effective resolutions.
This course is ideal for:
This course is designed anyone who needs to develop effective conflict resolution skills, foster a positive work environment, and enhance overall satisfaction.
Upon successful completion of this course, you will be equipped to:
Withdrawal 7 days prior to course start time: Full Refund
Withdrawal after 7 days: No Refund
Please refer to the Tuition Refund policy.
This policy applies to all students taking credit courses at Yukon University and all noncredit students taking courses through the Continuing Studies division with Yukon University.
| CRN | Instructional method | Instructor | Location | Start date | Seats available* | Cost | |||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 90010 | Face-to-face Synchronous | Patrick Gardiner | Whitehorse (Ayamdigut) | 24 | Cost: $499.00
Tax: $24.95 |
||||||||||||||||||||||||
Class schedule
|
|||||||||||||||||||||||||||||