Feedback – both giving and receiving – is an unavoidable part of every job. Yet many of us find it so uncomfortable that we avoid it, soft-peddle it, reject it, get angry or defensive, or shut down entirely. However, feedback is a vital part of learning, growth, and continual improvement and, when done well, it can create a sense of security in knowing where we stand with one another’s expectations.

This half-day workshop focuses on how to give, receive, invite, and influence feedback without a fight, flight, freeze, or fawn response. It will provide you with tools to:
• Prepare yourself to give or receive feedback from a balanced emotional state
• Create conditions for a constructive conversation
• Ask for and shape feedback so that it is helpful, valuable, and less threatening, in which the recipient retains a sense of control
• Give feedback in a way that is constructive, compassionate, and able to be received

The content is suitable for anyone who gives or receives feedback, whether manager, staff, parent, student, or other!